Individual and Departmental Goals serve to help associates gauge their role in the overall business plan, both at the department and corporate levels. Written goals also provide a systematic approach to tracking individual performance against targeted objectives of the organization. Goals are an intricate part of our performance management process in associate development.
The Custom Direct performance management process enables leaders to align individual objectives with business goals. The process also helps assess performance and develop action plans to support current and future success. In addition, we believe that every associate expects and deserves direct and candid feedback to guide and shape personal effectiveness and performance. In return, associates have the opportunity to provide constructive feedback to supervisors, peers and direct reports.